The Macomb Group

PRIVACY POLICY

Personally identifiable information

1. Who We Are

This Privacy Policy applies to the website located at www.macombgroup.com and the web-enabled applications and other services we offer at that link (collectively, the “Site”). The Site is owned and operated by The Macomb Group, Inc., a Michigan corporation with offices at 6600 E 15 Mile Rd., Sterling Heights, MI 48312 USA (“us” or “we”). This Privacy Policy (“Policy”) identifies the personally-identifiable information gathered by us (“PI”) and other anonymous information (“AI”) (collectively, “Information”) and the use by us of the Information gathered in connection with your use of the Site. Please contact us if you have any questions about this Policy.


2. Acceptance of the Policy

You accept this Policy by using the Site. Use of the Site includes such actions as setting up an account, browsing the offerings on our Site, uploading content, placing an order with us, or joining our email list.


3. Changes to Policy

If we make any significant changes to this Policy we will notify you by email, or post a notice of such changes on the Site, or flag our Privacy Policy on the Site as updated. You agree to our use of electronic communications with you for purposes of this Policy. If you do not agree to the changes to this Policy, we will continue to maintain and use PI previously collected in accordance with the Policy in force as of that date. However, we reserve the right to terminate your further use of your account, as we are allowed to do as specified in our Terms of Site Use.


4. PI

We collect PI that you provide us in connection with your use of the Site, such as when you create an account, upload content, place orders, and otherwise communicate with us. This Information includes your name, billing and shipping addresses, telephone number, time and date of calls, duration of calls, SMS routing information and types of calls, email address, credit card information, purchasing history, product interest data, user name, password, and electronic communications. We use PI to fulfill purchase orders, process returns, communicate with you about your purchases, to analyze activity at the Site, to assess and address security issues, to offer you promotions, and to administer the Site and related services. At any time, you may elect to unsubscribe from promotional email communications.


5. Third Party Agents & Your PI

We contract with third parties to help us deliver the services offered at the Site and in other ways that help us conduct our business, including hosting of the Site, hosting of data (including PI and AI), authorization and processing of payments, fulfillment of product orders, processing of returns and for marketing services. The third parties engaged to deliver these services have or will agree in writing to maintain your privacy at least with the level of protection set forth in this Policy.


6. AI

We also collect Anonymous Information regarding your use of the Site, such as computer-related information (browser type you used, your Internet Protocol address, last URL visited, and the date and time of day of your login). We may send a “cookie” or “pixel tag” to your computer which contains an identification number that is unique to the computer you are using and certain parts of the Site might require software or other applications to be downloaded and installed on your computer. You may decline to provide such information to us and/or refuse to accept cookies in your browser or install or enable such applications, although some of our features or services may not function properly as a result, and some services may not be available. We use the information resulting from these actions to enhance the experience of using the Site, to offer a more tailored and targeted Site experience, to understand how our Site is used, to investigate and verify proper conduct at the Site, and to monitor the security and integrity of the Site.


7. Legal

We may use PI as required or permitted by law, including in response to service of legal process (court order, summons, subpoena, and the like). We may disclose PI to law enforcement or any other regulatory authorities as part of an investigation into activity at the Site (such as a suspected breach) or in connection with your account. We will use reasonable measures to limit any disclosure and use of such PI. We may use PI in connection with the establishment or defense of legal claims.


8. Security

We have implemented technical, physical and administrative safeguards designed to protect PI against loss and against unauthorized access, use, and disclosure. Passwords are stored on our server in encrypted form. If you lose your password, we will generate a new one and send it to you. We have Information retention processes designed to retain PI as necessary for the purposes stated above or to otherwise meet legal requirements.


9. Unrelated Third Party Links, Applications and Information

Our Site contains links to other websites or programs, requires you to enable third party applications and allows you to access other information and materials provided by third parties (by way of example, manufacturer warranty information). We do not own or control such other websites, applications or third parties and are not responsible for the information provided at those websites or in linked materials. We are also not responsible for, and do not control, the functionality or content of such third party applications, including how those applications interact with the technology you use to access the Site. We do not control, and are not responsible for, the privacy policies of these third parties or how they collect information.


10. Transfer of Information

We may transfer any Information we have about you as an asset in connection with a transaction. Any successor entity that operates the Site will maintain your PI as set forth in this Policy.


11. Information About Children

We do not knowingly collect personally identifiable information from children under the age of 13. If a parent or guardian believes that their child under the age of 13 has provided us with personally identifiable information, they should contact us.


12. Your Access to PI

You may request access, updating and corrections of inaccuracies in your PI by contacting us as set out below. In some cases we may enable our customers to access their accounts for such purposes. For security purposes, we may request PI from you in connection with such access.


13. Deleting and Retention of PI

You may request that we delete or deactivate your account, or otherwise delete PI, and we shall attempt to accommodate such requests. However, we may retain and use PI for such periods of time as required or permitted by law or best business practices.


14. Effective Date of Policy

The effective date of this Policy is June 1, 2016.


15. Jurisdiction

This Policy applies to our customers, and to visitors to our Site, which for purposes of this Agreement is located in the State of Michigan, USA. We do not represent that it complies with privacy laws outside the United States.


16. Contact

Please contact us with any questions and/or comments you may have.

  • The Macomb Group, Inc.
  • 6600 E. 15 Mile Rd.
  • Sterling Heights, MI 48312
    • Attn:
    • Telephone:
    • Email:
    • Facsimile:
    • Chief Information Officer
    • 1-888-756-4110
    • ecommerce-support@MacombGroup.com
    • 1-586-274-4125
Headquarters

6600 E. 15 Mile Rd.
Sterling Heights, MI 48312

Phone: 586-274-4100
Fax: 586-274-4125

Call the location nearest to you

Copyright © 2016 The Macomb Group, Inc. All Rights Reserved